Everyone using, or learning to use, a computer will, at some time, will need help. Saves from trying wrong approaches and repeating them until giving up.
Apple has led the way. Help is part of the product. That makes the iPad an ideal choice for a senior.
But subtle changes are occurring.
Residents are now telling me that Barnes & Noble offers some very attractive small tablets now with in-store help.
I also hear that Target has in-store support.
Meanwhile, here we have more people now who volunteer to help on a one-to-one basis and also those who charge a fee.
Also, devices are designed far better now for easier use, like smartphones.
Using voice with a smartphone makes the learning and using process simpler. You do need to break old habits of typing. Physical keys are starting to go away.
Once comfortable with that smartphone, you have the ability get help of all kinds anywhere you are: right from the phone itself!
Some companies, like Consumer Cellular, have some good videos on their websites. User manuals and guides can be found on internet easily for almost anything.
YouTube offers a plethoras of help videos on all subjects.
Breaking old habits is never easy. I am not so sure that this is a a problem of aging, though.. Some of our 90+ year olds learn awfully quickly. It is more a question of what they want their future lifestyle to be like. They have just a little time and want to make the most of it.